Privacy Policy
Effective date: May 1, 2023 Captchagram Ltd ("us", "we", or "our") operates the
Captchagram app (the "Service").
This document informs you of our policies regarding the collection, use, and disclosure
of personal data when you use our Service and the choices you have associated with
that data.
We use your data to provide and improve the Service. By using the Service, you agree to
the collection and use of information in accordance with this policy. Unless otherwise
defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings
as in our Terms and Conditions, accessible from within the Captchagram app.
Definitions
Service
Service is the Captchagram app operated by Captchagram Pty Ltd
Personal Data
Personal Data means data about a living individual who can be identified from those
data (or from those and other information either in our possession or likely to come
into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or
from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in
common with other persons) determines the purposes for which and the manner in
which any personal information are, or are to be, processed. For the purpose of this
Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes
the data on behalf of the Data Controller. We may use the services of various Service
Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of
Personal Data.
Definitions
We collect several different types of information for various purposes to provide and
improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you ("Personal Data").
Personally identifiable information may include, but is not limited to:
• Email Address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or
promotional materials and other information that may be of interest to you. You may
opt out of receiving any, or all, of these communications from us by following the
unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol
address (e.g. IP address), the pages of our Service that you visit, the time and date of
your visit, the time spent on those pages, unique device identifiers and other diagnostic
data.
Location Data
We may use and store information about your location if you give us permission to do
so (“Location Data”). We use this data to provide features of our Service, to improve and
customize our Service.
You can enable or disable location services when you use our Service at any time,
through your device settings. This may limit some of the features within the service.
Face Analysis and Face Recognition
Face Analysis is a process by which the facial features from photos provided to the
Service can be analysed. The Service’s face analysis is not linked with any personal
information and is held securely by AWS (our App Service Provider).
We do not share any of your data with any 3rd parties.
Face Recognition is an optional feature where a photo provided by a user (a “selfie”) can
be compared to the face analysis of photos stored.
The results can display the photos that are a likeness of the selfie. Face Recognition is a
search feature enabling photos to be found more quickly. The selfies uploaded are
stored in our system or our Service Providers system and used to facilitate future photo
matching and/or to allow other users of the app to identify/recognise you, when you
want to be recognised, for certain services and features of the app to be provided.
Face data collected for the detection of the user's presence in any media is transient
and is only stored while the face detection process is run.
After processing, the face data is deleted.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service
and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique
identifier. Cookies are sent by our app and stored on your device. Tracking technologies
also used are beacons, tags, and scripts to collect and track information and to improve
and analyze our Service.
Examples of data we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences
and various settings.
• Security Cookies. We use Security Cookies for security purposes.
Use of Data
Captchagram Ltd uses the collected data for various purposes:
• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you
choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other
goods, services and events which we offer that are similar to those that you have
already purchased or enquired about unless you have opted not to receive such
information
Legal Basis for Processing Personal Data Under General Data Protection
Regulation (GDPR)
If you are from the European Economic Area (EEA), The Service’s legal basis for
collecting and using the personal information described in this Privacy Policy depends
on the Personal Data we collect and the specific context in which we collect it.
The Service may process your Personal Data because:
• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your
rights
• To comply with the law
Retention of Data
The Service will retain your Personal Data only for as long as is necessary for the
purposes set out in this Privacy Policy. We will retain and use your Personal Data to the
extent necessary to comply with our legal obligations (for example, if we are required to
retain your data to comply with applicable laws), resolve disputes, and enforce our legal
agreements and policies.
The Service will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period of time, except when this data is used to
strengthen the security or to improve the functionality of our Service, or we are legally
obligated to retain this data for longer time periods.
Transfer of Data
The Service is capable of storing your information in the country where you operate. If,
for legal or compliance issues, you require your information stored in your country
please contact us and we can enable that.
Unless you request otherwise, your information, including Personal Data, may be
transferred to, and maintained on, computers located outside of your state, province,
country or other governmental jurisdiction where the data protection laws may differ
than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information
represents your agreement to that transfer.
Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, The Service may be required to disclose your Personal
Data if required to do so by law or in response to valid requests by public authorities
(e.g. a court or a government agency).
Legal Requirements
The Service may disclose your Personal Data in the good faith belief that such action is
necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of the Service
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure. While
we strive to use commercially acceptable means to protect your Personal Data, we
cannot guarantee its absolute security.
Your Data Protection Rights Under General Data Protection Regulation
(GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data
protection rights. The Service aims to take reasonable steps to allow you to correct,
amend, delete, or limit the use of your Personal Data.
We extend these rights to anyone using the Service not just from EEA countries.
If you wish to be informed what Personal Data we hold about you and if you want it to
be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete your information.
Whenever made possible, you can access, update or request deletion of your
Personal Data directly within your account settings section. If you are unable to
perform these actions yourself, please contact us to assist you.
The right of rectification.
You have the right to have your information rectified if that information is
inaccurate or incomplete.
The right to object.
You have the right to object to our processing of your Personal Data.
The right of restriction.
You have the right to request that we restrict the processing of your personal
information.
The right to data portability.
You have the right to be provided with a copy of the information we have on you
in a structured, machine-readable and commonly used format.
The right to be forgotten.
You have the right to ask for all information (including photos and data
associated with those photos) be to removed from the Service.
The right to withdraw consent.
You also have the right to withdraw your consent at any time where the Service
relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such
requests
You have the right to complain to a Data Protection Authority about our collection and
use of your Personal Data. For more information, please contact your local data
protection authority in the European Economic Area (EEA).
Service Providers and Service Features
We may employ third party companies and individuals to facilitate our Service ("Service
Providers"), to provide the Service on our behalf, to perform Service-related services or
to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on
our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports
webApp traffic. Google uses the data collected to track and monitor the use of our
Service. This data is shared with other Google services. Google may use the collected
data to contextualize and personalize the ads of its own advertising network. You can
opt-out of having made your activity on the Service available to Google Analytics by
installing the Google Analytics opt-out browser add-on. The add-on prevents the Google
Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google
Analytics about visits activity. For more information on the privacy practices of Google,
please visit the Google Privacy Terms
web http://www.google.com/intl/en/policies/privacy/
Links To Other Apps
Our Service may contain links to other Apps that are not operated by us. If you click on a
third party link, you will be directed to that third party's App. We strongly advise you to
review the Privacy Policy of every App you visit.
We have no control over and assume no responsibility for the content, privacy policies
or practices of any third party Apps or services.
Children's Privacy
Our Service does not knowingly address anyone under the age of 16 ("Children")
We do not knowingly collect personally identifiable information from Children. If you
are a parent or guardian and you are aware that your Children have provided us with
Personal Data, please contact us.
To protect photos of Children we have a number of security features including
password protection, privacy of viewing photos and facial blurring in photos. Please
contact us if you’d like to learn more about these features.
Privacy and Security features
Some customers will be offered additional features that help provide Privacy and
Security of photos.
These features may require the upload and storage of a persons photo (selfie) to be
used in face recognition process to attempt to remove them from photos made
available.
It should be noted that no technology is 100% perfect and although the Service provides
Privacy and Security features they are not 100% reliable and cannot be used by the user
as the sole method for Privacy and Security of photos.
The Service, it’s Company, the App, its affiliated and associated companies, and their
respective directors, officers, employees, agents, representatives, independent and
dependent contractors will not be held responsible for any issues arising from the usage
of the Privacy and Security features of the Service.
Infrastructure security in Amazon Web Services
The Service uses Amazon Web Services (AWS) a universally trusted and secure partner
for hosting global webApps. As a managed service, Amazon Face Analysis and Face
Recognition is protected by the AWS global network security procedures.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes
by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the
change becoming effective and update the "effective date" at the top of this Privacy
Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to
this Privacy Policy are effective when they are posted on this page.
Contact us
If you have any questions about this Privacy Policy, please contact us:
• By email: admin@captchagram.com